Withdrawing Funds Back to Your Wallet
When you want to move winnings out, go to the withdrawal section of your account and pick the method that matches how you deposited — keeping the same rail is the straightforward path and reduces any extra verification steps. DuitNow transfers land back in your registered bank account; e-wallet withdrawals — via Touch 'n Go eWallet, Boost, or GrabPay — return funds
to the same wallet you sent from. Payouts move after our team has reviewed the request against your verified account details, so keeping your KYC current means fewer hold-ups.
- Open the withdrawal screen — From your account dashboard, select Withdraw. You will see the methods available for your account and region.
- Select payout method and enter amount — Choose your preferred rail — DuitNow, Touch 'n Go eWallet, Boost or GrabPay — and type the RM amount you want to receive.
- Complete any verification prompt — If your account has a pending document check, the system will flag it here. Clearing it first keeps the withdrawal moving without delay.
- Confirm and track the request — Submit the withdrawal. Your account history shows the status in real time so you know exactly where the request stands.